delegating-task-chloe

Delegating a Task

with Chloe Davis - Eager but Anxious Junior
Moderate~20 min6 goalsLeadership

Successfully delegate a complex task to an eager but anxious junior team member

SCENARIO

You need to delegate an important client presentation to Chloe Davis, a junior marketing coordinator. She's enthusiastic and hardworking but tends to struggle with confidence and may not ask questions when she should.

Objectives

  • Delegate the task clearly with proper expectations
  • Ensure Chloe understands timelines and deliverables
  • Make her feel comfortable asking for help when needed

Skills you'll practice

Delegation skillsClear communicationConfidence buildingCheck-in processes

How you'll be evaluated

COMMUNICATION

  • Clear instructions
  • Encouraging tone
  • Open-ended questions

PROBLEM SOLVING

  • Detailed planning
  • Resource provision
  • Safety net creation

EMOTIONAL

  • Confidence building
  • Psychological safety
  • Support offering

Conversation goals

Work through these in roughly this order during the session.
  1. Goal 1

    Opening and Context Setting

    Start the conversation by setting a supportive tone and explaining why Chloe was chosen for this task

    KEY BEHAVIORS

    • Acknowledge her strengths
    • Express confidence in her abilities
    • Set positive tone

    WHAT SUCCESS LOOKS LIKE

    • Chloe feels valued and chosen for good reasons
    • Initial nervousness begins to subside
    • She shows engagement and interest
  2. Goal 2

    Task Overview and Importance

    Clearly explain what the client presentation entails and why it's important to the team/company

    KEY BEHAVIORS

    • Provide clear context
    • Explain the task's significance
    • Share the bigger picture

    WHAT SUCCESS LOOKS LIKE

    • Chloe understands the task scope
    • She grasps the importance without feeling overwhelmed
    • Questions start to emerge naturally
  3. Goal 3

    Detailed Requirements and Expectations

    Break down the specific deliverables, timeline, and quality expectations for the presentation

    KEY BEHAVIORS

    • Be specific about deliverables
    • Set clear deadlines
    • Define success criteria

    WHAT SUCCESS LOOKS LIKE

    • Chloe can repeat back key requirements
    • Timeline is clearly understood
    • Expectations are realistic and achievable
  4. Goal 4

    Resource Provision and Support Structure

    Identify what resources, tools, and support Chloe will have access to complete the task

    KEY BEHAVIORS

    • List available resources
    • Introduce key contacts
    • Explain support systems

    WHAT SUCCESS LOOKS LIKE

    • Chloe knows where to find help
    • Resources are clearly identified
    • Support network is established
  5. Goal 5

    Check-in Schedule and Communication Plan

    Optional

    Establish regular check-ins and make it safe for Chloe to ask questions or raise concerns

    KEY BEHAVIORS

    • Schedule specific check-ins
    • Encourage questions
    • Create psychological safety

    WHAT SUCCESS LOOKS LIKE

    • Regular meeting times are set
    • Chloe feels comfortable asking questions
    • Communication preferences are established
  6. Goal 6

    Confidence Building and Final Agreement

    Reinforce confidence in Chloe's abilities and get her explicit agreement to take on the task

    KEY BEHAVIORS

    • Reinforce her capabilities
    • Address any final concerns
    • Get clear commitment

    WHAT SUCCESS LOOKS LIKE

    • Chloe expresses confidence (even if nervous)
    • Any final questions are addressed
    • Agreement is reached and Chloe accepts the task
#delegation#leadership#confidence#junior